Hi BT Community My parental controls do not work. 3. BT parent controls and web protect are enabled. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. Go to the URL of a proxy site. Let's get started. Account and Billing. . You can: Use services. Sky Broadband Shield is a set of tools designed to help make the internet a safer place for your whole family at no extra cost: Includes advanced protection that helps to prevent you accessing viruses, phishing or malware-infected sites. Hello, The parental controls for my broadband connection is not blocking anything. Switching off BT parental controls or changing to a public DNS server (So no BT controls) fixes the problem. You’ll also get the Sky Broadband Buddy parental controls app, free engineer visits from the Sky Broadband Tech Team and 2GB of mobile data for broadband outages. There's 'manage service' but that doesn't get. 18 million wi-fi hotspots worldwide. Sky Broadband Shield. I've had an. Logging into a My BT account with a BT ID. Our Report Abuse online form is also available 24/7 . Residential care settings. BT is the most reliable broadband provider in terms of availability and network size. Our Fritz!Box wireless router is designed to giver you a fast and reliable connection with great features including parental controls and easy 'plug-in and go' set up. That’s a saving of up to £120. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. Get unlimited internet access at any of our. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tabThe company offers two types of broadband connection: Standard BT broadband With download speeds of up to 17Mb, this tends to be better suited to lighter home internet use. Free P&P and no upfront costs. BT offers a comprehensive packaged is online. So initially i had a BT hub 2 and. Get the My BT app to manage your account, products and wi-fi wherever you are, on your. I moved into my new home on the 15th July and had my broadband (FTTP) connected up on the 26th July. Hi My Parental Controls filter is 'active' and set to 'moderate' but is not blocking any website that might fall within the categories (e. Find the best router for coverage across major providers like BT, Virgin Media, Sky and others. I want to add extras or upgrade. Sky Broadband Shield. Manage settings online. The purpose of the filter is to protect children from unsuitable content when online. 0 Ratings. 1. 3. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. When I access the Tesco Groceries website some of the pictures of products on some pages fail to download and updating the shopping basket is difficult. Re: Whole Home Mini Disc Wifi Extenders and Parental control. Thanks,Parental controls for Apple, Android and other devices. View all. If you are already on BT and the VPN is working, then just enabling the parental controls will not change your DNS, it will simply change which sites are available via the existing DNS servers that you are using. These filters will. Ive been into hub settings and its saying there is. Welcome to the Community and thanks for your post! I'm sorry for the problems you're having with Parental Controls. ’’. Full fibre broadband delivers much faster speeds that are more reliable than copper networks, meaning that you can receive much faster download and upload speeds with Fibrus full fibre broadband. So if anyone has a more elegant solution then. Because people can access the internet through a supplied PC and personal devices (phones, tablets, laptops) coonnected over WiFi we want to control access to. BT NetProtect Plus with fire wall, anti-virus and anti-spyware features, is designed to protect. 0 Ratings. 1. . Contact us. Setting Parental Controls through your internet service provider can be the easiest way to manage what your children can access across all your devices and. Announcements, Guides & Community Updates; The Lounge; BT. Features a no-logs policy and 24/7 live chat support. I have been having this problem activating parental control on BT for a while. Email; Billing. Setting up. Due to an increase in demand across our service, our voice Helpline is currently available 10am–8pm Monday to Friday. I have a BT Broadband Subscription - Can I stream Bt Sport for free on a TV, Mac Air or Firestick. If controls are on (with light settings) i still cannot access gaming or social media sites unless I add them to the allowed list. . Reply. Worth £130, it's free to all customers taking a 12 month+ contract and comes with a lifetime guarantee. Parental Controls Not Working. I click to activate and I get a message saying parental controls will be switched on in 2 hours. Tried deleting cache and rebooting the router. I did have adult sites and social media restricted for a while, but it's been turned off for months. Parental controls do not do anything. Email; Billing. on the device you'd like to apply these new parental controls to - switch airplane mode on and off, or restart it to apply the controls. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows everything; We can't guarantee that BT. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. The message will offer a choice on whether or not you would like to activate Parental Controls. I recommend NordVPN for bypassing parental controls. However, a wide range of factors, such as distance from the router, thick walls. For a quick fix, you can just change the password to your Wi-Fi network, which will kick off every device in your house. Grandparents. To activate on the 'Light' filter,. Re: Accessing BT Parental Controls. And if you use your BT username to log in to BT Wi-Fi the. Security settings (Parental controls) I joined BT last week and I am still not able to change the security settings through the BT app (or by logging in to my account online). Our commitment to the government is to continue to ask until you decide whether or not you want the service. Learn how to activate your BT ID, track an order or set up your new BT kit. Unfortunately there is no way of setting it up those controls on a Business Hub. Can anyone help to. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. 225+ live channels. 168. With our Keep Connected Promise for Halo customers, we'll get you back online quickly if your broadband stops working. Full Fibre. It’s free to BT Broadband customers and with no software to download, it's quick and easy to set up. It is as if there are no controls at all. My parental controls arent blocking anything even after going through all the steps recommended through the live chat and over the phone. Stay in control of what your family can access online by setting filters for inappropriate content. I decided to change this back. Super installation clean, tidy and where I wanted it. Surfshark: Best budget VPN for BT. Hi @allensa76 thanks for giving me the opportunity to help you with this. There are a range of filters to choose from to block content and usage. When activated, all devices connected to your BT Business Hub will have their content filtered to the restriction level that you’ve set. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Home phone including Digital Voice; BT Mobile; Email. Hi, I am having challenges with BT Parental Controls, it randomly started blocking Roblox (nightmare with kids at home). You can completely personalise it to your family's needs. Online security as standard – BT Parental Controls can help you stay in control of what your family can access online. Parental controls with Virgin Media TV. Welcome and thanks for your post! I am sorry for the problems you're having with Parental Controls. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. We are very busy at present so to get this resolved as quickly as possible; give our guides in the helpdesk a call on 0330 1234 150. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your. 168. I have set up custom parental controls. Does anyone else have problems with the security settings that are supposed to restrict content that is unsuitable for children? I have set the filters to restrict certain types of websites and the controls say that the filters are in place, but they do not work at all. Open the Google Play app . Broadband, mobile and WiFi providers offer filters to limit the inappropriate content a child might see. Re: Parental Controls not working effectively. Xbox Game Pass Ultimate on us! Buy a Full Fibre 500 or Full Fibre 900 broadband package and get 6 or 12 months’ access to over. My parental controls have not been working since we moved house 3 months ago. Email; Billing. or call 150 from an EE device. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Log in to hotspots using your BT ID. The KidSafe setting applies to all devices in the house, so you may want to switch them off when the kids have gone to bed. 4G Assure, Hybrid Connect and Complete Wi-Fi. Get started today. Why am I receiving letters about BT Parently Controls? BT broadband security. Type 192. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. . All forum. BT broadband security. 1. As a long shot I enabled file sharing via Parental Controls and that fixed it. annoying | Expert Reviews. By phone: call 1818 from the EE device you want to remove or apply parental controls to. I'd also recommend the MyBT app for. As these typically have to be set manually, you’ll find a comprehensive list of parental control guides that we’ve created to make this process easier to follow with our step by step videos and visual instructions. BT Virus Protect can safeguard your devices. I. Find the Discord site and. Email; Billing. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. Home phone including Digital Voice; BT. If you have the Account holder status if you follow the steps on - How to set up Parental Controls you'll find all the steps you need to. Browse . Once you install the Circle App on each mobile device. . YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. Out of all of the systems we’ve used, Sky Broadband Buddy. What are parental controls ? You can control what content you access via BT's Parental Controls. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. Broadband, mobile and WiFi providers offer filters to limit the inappropriate content a child might see. With fibre all the way to your home, no copper cables. Report post. BT Parental Controls is a network based solution which means that all devices connected to your BT Broadband will have the same level of protection applied. yes it is linked to correct account. Broadband Extras & Apps from BT / Parental controls not working but saying on! Options. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. Google’s Chrome Chat A software program that allows users to communicate with each other instantly via the internet e. Connect for as long as you like and save your mobile data for when you really need it. Hi Abby1, Sorry about the problems you're having turning off the controls, unfortunately I have seen this happen before. Remove the toggle switch for Parental Controls. To set up SMS Security on an Android device: Open the BT Virus Protect app; Tap Security > SMS Security > Set Up; Tap Allow to enable the BT Virus Protect app to view and filter the spam text messages that you receive from known and unknown senders; Please note: due to Android operating system limitations, the BT Virus Protect app. Here are seven ways your children might bypass parental control software. Home phone & Mobile. Maybe something to do with previous homeowners BT internet account? Tried speaking to someone at BT last week. There are a range of filters to choose from to block content and usage. You need a VDSL modem/router combination, or a separate VDSL modem. BT wifi disc being weird - won't pair. (There’s also more more in their press release). Bt Parental Controls Email Notification. Proxy Sites. You can however restrict the times the individual laptops can access the internet by using the Access controls feature on your Hub. Hi @337allan. 0 Ratings. For Chrome users, the Google Family Link app makes this easy to do within around 15 minutes set-up time. BT Parental Controls help keep your children safe online. 65% of young people aged 11-16 are in favour of the. Each. I'll send you a private message so you can send over your details to the moderation team. However, he has discovered a hack, where he can create a duplicate of his ip address and connect to the wi-fi. Governors and trustees. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Home phone including Digital Voice; BT Mobile; Email. With no data limits, you. Once activated try to disable the Homework time options as I have seen these stay in. Disable the Internet with a Firewall. Thanks for posting about parental controls blocking instagram. Back on topic, the BT Broadband Parental Control. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Select the user for whom you want to schedule play time, then select “Parental Controls”. Can you please help with blocking objectionable sites through parental control. Let's get started. Social workers. 28. on the device you'd like to apply these new parental controls to - switch airplane mode on and off, or restart it to apply the controls. Circle’s parental control app and in-home device keeps things simple. 1. Stream Netflix, BBC iPlayer, and more. 1 does not work with Access Control- I have also tried accesssing router via browser and Advanced Setting>Access Control I have no method of controlling devices it says "Access controls are now managed using the app. I have tried switching off certain fi. You can also use BT Virus Protect, a free app to help guard your computers and other devices from viruses, spyware, and malware, which can be present on a large range of websites. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions;. Vodafone – 192. Fibre to the Premises (FTTP) BT Wi-Fi and Guest Wi-Fi. Hi, so i'm having a problem with one of my BT discs - bear with me here as a lot has happened. Have you tried using your BTID and password or which ever username and password that you used when setting up BT Parental Controls. You may want to keep your Mini Hub plugged in to make. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. I used to use them and since going full fibre I never really realised they weren't working until I thought I best set it up (I thought maybe they needed setting up again) but no. It goes up to 25x faster than our standard fibre. Select the days you want to limit screen time. 168. Parental controls on Sky Broadband. Parental controls are still blocking some Xbox online games and mobile apps even when the parental controls have been switched off. If you delete your account – your settings will be lost. There are a range of filters to choose from to block content and usage. Hi I've got an annoying problem. Hi neil. It’s important you choose a passcode that’s different to the one you use to unlock your device. Tip: You can edit the weekly schedule and change the limit on any selected day. In addition I have cleared my browser cache, flushed DNS, checked DNS is being handled by the hub, restarted hub, turned controls off and on. Unlimitedgaming. . Community; Community; Announcements. Do the BT Broadband Parental Control Settings. BT app now lets you pause Wi-Fi and control screen time . BT Broadband Parental Controls . Please would someone post the fix in words as an answer to this. Please helpRe: Parental controls. Get the My BT app to manage your account, products and wi-fi wherever you are, on your. All Zen Broadband packages come on 12-month contracts, which is shorter than the 18-month contracts demanded by many big-name providers. 1. ”. The default PIN is 1234. . Date of experience: 09 November 2023Here are some handy step-by-step guides for some of the main UK internet providers on activating parental controls. Works when using your BT ID on UK BT Wi-fi hotspots. Parental Controls OptionsBT parental controls. There are two kinds of PIN for BT TV. Unplug the Router at Night. Broadband A type of internet connection supplied by an internet service provider e. Plusnet – 192. From the app, click Your products, scroll down, and select BT Parental controls in the Your Security settings section, then click Manage. @EggSniffer. Do the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots?. Re: Parental Controls not working effectively. And as a BT Broadband customer exclusive we’re also throwing in an extra 30% off your airtime and double data! Buy now. Sky replied go you questions a couple of days before, and you can read their responses too. Security. The times that you want the BT Parental Controls on or off can be set as per the following link. Hello My parental controls do not work. 100 high-quality Xbox games included at no extra cost. When you're logged into your BTID, click on "your security" as shown here: Once you click on "Your security", you should see the option to activate BT Parental Controls:Parental control and payment PINs Take control over what your kids stumble across (and rent!) by setting up parental controls About your PINs There are two PINs: one for parental controls and one for payments. Parental Controls not working My wife and I have successfully used the BT App to control the internet access for our teenage son, especially at night. 0 Ratings. If you want to make any changes to the hub settings, you'll need the admin password. This is actually faster for the console. Scam calls. We'll provide you with one Wi-Fi disc to extend your wi-fi connection. New Full Fibre’s something different. Vodafone Broadband: Save BIG ahead of Black Friday. Solved: I can not get my parental controls to work it keeps saying try again in 15 minutes. Account holder (Primary BT ID) You're the legal owner of the account. Broadband running over 300. YouView from BT; BT Sport on TV, Online player or App;. We've always had file sharing blocked in the past so has something changed at BT? I would prefer to block FS again and just. this Black Friday. BT Parental Controls helps to protect your family from accessing unsuitable sites providing you both control and flexibility while online. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. Use Parental Control Features on Your Devices. Activating BT Parental Controls BTW Step by Step instructionsParental Controls from your Internet Service Provider. There doesn't seem to be any way to set parental controls at all. I'd also recommend the MyBT app. This includes restricting children from accessing inappropriate or adult content. I believe it is blocking, but how do I know? Many thanks. Re: Parental Controls Stuck On. The account holder can choose one of our pre-defined filter levels – strict, moderate or light – or they can personalise their filter level by choosing which of the categories they. Open a new web browser. It is simple to toggle parental controls on Sky Broadband. I've recently set up parental controls, the homework mode, so that my son cannot access social media and games at a certain time. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. Plus, we won’t put up your prices mid-contract like other major providers. Our customer service is available 24/7 and our reliable broadband network ensures issues are kept to a. To activate on the 'Light' filter, log in or sign up to My BT, scroll down to "My Extras" and select Turn On on the BT Parental Controls panel. Broadband Extras & Apps from BT / Parental control is not working; Options. Just to let the community know there was a data integrity issue with the MyBT account which meant the manage tabs were not displaying. 254Posted by a Superuser, not a Sky employee. I have contacted BT a number of times and been told this will be sorted, It never has been! Any suggestions please?Welcome and thanks for your post! Sorry for the problems you're having with Parental Controls. When Parental Controls are enabled on the latest BT hub it stops the Amazon Firestick from accessing any live TV or catch-up TV, including BT iPlayer and ITVX. Save over £100 a year on top-rated broadband. 4. TalkTalk. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when. Switching off BT parental controls or changing to a public DNS server (So no BT controls) fixes the problem. Step 36: Close out of command prompt and windows should start. @JohnC2 wrote: Hi @Valleycott the Parental Controls team found a mismatch in a background system which they have now corrected. Tap Done. Any help please?. ”. You can contact the NSPCC Helpline by calling 0808 800 5000 [email protected]. To manage your settings, you need to log on to your BT. on 20-04-2023 16h39 - last edited on 20-04-2023 16h45 by DavidM. 1. It takes into account the first part of the site address, such as; "and not the information after this. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. BT Broadband Plans Summary. You'll find it. Important!Managing parental settings. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. If you delete your account – your settings will be lost. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. Customer Service: Ensuring your broadband provider has good customer service means if you experience any issues you’ll be in safe hands. The Account Holder needs to set up and maintain this service. Choose your child’s device below to find step-by-step instructions on setting up parental controls. The video guides are available on UKSIC’s site here. Revealed: 7 in 10 teens want parents to set filters to protect them online. Virgin Media Broadband Parental Controls . New. How to Find Your Model Number. The PG setting will block all potentially harmful content. BT Parental Controls is free to BT Broadband customers. BT Parental Controls is free to BT Broadband customers. The odd one out in this line-up is BT's 'Fibre 1' package, which offers an average speed of 50Mbps. hi i have watched the tutorials and i do not have any of the manage buttons to set up my broadbandBT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels Works when using your BT ID on UK BT Wi-fi. Beginner. Scam calls. BT Parental Controls is free to BT Broadband customers. Browse . Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. Someone posted an answer to a similar question which was a link to information, but that link does not work. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. BT’s parental controls are fairly simple, and turned off by default. Home phone including Digital Voice; BT Mobile; Email. Ask the BT Community. Re: Amazon Firestick stops working with BT parental controls. Reply. If you have tried them and they don't work you may find that you have to uninstall BT Virus Protect in its entirety in order to remove its add on family protection. . Fair enough except that it never does!With BT Broadband and BT Mobile, you get free access to the UK's largest wi-fi network - that means more than 5 million BT Wi-Fi hotspots. These filters will also apply if you use your BT ID to log in to BT Wi-fi. 0. Advanced Security for safer browser - Keep everyone safer than ever online. They have never worked since my install in DecemberHi, Parental controls on bt. BT. on 20-04-2023 16h39 - last edited on 20-04-2023 16h45 by DavidM. Learn about the 4G Mini Hub for BT Halo customers. Watch the video to get quick tips on how to manage parental controls on Plusnet broadband. Only BT Complete Wi-Fi gives you reliable wi-fi in every room or £100 money-back guarantee. Select “ Kill Switch . Broadband & mobile networks.